Terms and Conditions

Last updated: 01/07/2025

Welcome to Portuguese Souvenir. Please read these Terms and Conditions carefully before using our website or purchasing any products. By accessing or using our site, you agree to be bound by these terms.

1. General Information

 This website is operated by Portuguses Souvenir, located in Lisboa. All products and services available on this site are subject to these Terms and Conditions.

2. Products and Pricing

We strive to display accurate product descriptions and images. However, colors and details may vary slightly due to screen settings or the handcrafted nature. All prices are in Euro and include applicable taxes unless otherwise stated.

3. Orders

By placing an order, you confirm that all details provided are accurate and complete. We reserve the right to refuse or cancel any order at our discretion, especially in cases of suspected fraud or product unavailability.

4. Payment

We accept major payment methods, including Cash, Visa, Mastercard, PayPal, etc. Payment must be completed in full before items are shipped.

5. Shipping

We offer domestic and international shipping. Shipping costs and delivery times are calculated at checkout. Delays may occur due to customs or external carriers. We are not responsible for lost or stolen packages once shipped.

6. Intellectual Property

All content on this website — including logos, images, and product designs — is the property of Portuguses Souvenir and protected by copyright laws. Reproduction or use without permission is prohibited.

7. Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use or inability to use our website or products. Our total liability is limited to the amount paid by you for the product.

8. Privacy

Your personal information is handled according to our Privacy Policy, which you can view here. We do not share your data with third parties except as required to fulfill your order.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the site implies acceptance of those changes.

Contact Us
If you have any questions or concerns, please contact us at:
📧 geral@portuguesesouvenir.com
📍 R. Barros Queirós No 32-36, 1100-076 Lisboa, Portugal.